Indian Railways is replacing its base kitchens with cloud kitchens to address numerous complaints about food quality on long-distance trains. These cloud kitchens, operated by professional caterers on seven-year contracts, are equipped with modern equipment and closely monitored for hygiene. The initiative is already underway in Mumbai, with 50 cloud kitchens...
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operational and 90 under construction, aiming for a total of 200 kitchens in the next three months. The largest kitchen in Kurla, with a capacity of 4,000 meals per day, is already serving trains. The new system aims to improve food quality, enhance flexibility in operations, and reduce reliance on base kitchens. While IRCTC has implemented measures like live streaming and fines to address quality issues, complaints still persisted. The cloud kitchen initiative has resulted in a significant decrease in complaints, with positive feedback from passengers.