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News Entry# 536687
Jan 07 (18:53) Mobile Ticketing in Bilaspur: A Lack of Awareness Despite Two Years of Availability
Entry# 5935026   
  Past Edits
Jan 07 2024 (18:53)
Station Tag: Chhindwara Junction/CWA added by SmallTownTraveller^~/1084688
Stations:  Chhindwara Junction/CWA  
Railway: रेलवे का यूटीएस से टिकट बेचने पर ध्यान, यहां अधिकतर यात्री हैं अंजान

The South East Central Railway Bilaspur zone has been promoting mobile ticketing for passenger convenience, but only one in ten passengers is aware of and using this system despite it being available for almost two years. The lack of awareness is a major obstacle. A recent meeting of the advisory committee...
more...
in Bilaspur discussed the shortage of staff at the Chhindwara railway booking counter, which often results in its closure. While the railway claims a station ticket booking agent has been appointed, they continue to encourage mobile ticketing to reduce counter congestion. However, there is no visible effort from the railway to promote mobile ticketing on the ground. The UTS mobile app offers convenient general ticket booking within a 20-kilometer radius of railway stations (increased from 5 kilometers on November 15, 2022). This app allows users to book general, platform, and even MST tickets. The railway initiated this service to alleviate long queues at counters, promote online ticketing, and encourage a cashless system. Despite this, many passengers remain unaware of this feature. The app aims to enable passengers to book unreserved tickets from the comfort of their homes, eliminating the need to stand in queues and promoting faster ticket availability and a more dynamic ticketing system.

South East Central Railway Bilaspur zone mobile ticketing ko promote kar raha hai, lekin sirf 10 mein se ek passenger hi is scheme ke baare mein jaanta hai aur use kar raha hai. Yeh scheme almost do saal pehle launch hui thi. Logon mein awareness ki kami is scheme ke...
more...
kam chalne ki main wajah hai. Bilaspur mein huye ek meeting mein, Chhindwara railway booking counter pe staff ki kami ki baat hui, jiske wajah se counter bahut baar band rehta hai. Railway ne kaha ki ek station ticket booking agent appoint kiya gaya hai, lekin woh mobile ticketing ko promote karne mein lagi hui hai taki counter par crowd kam ho. Par, railway ki taraf se ground level pe mobile ticketing ko promote karne ka koi effort nahi dikh raha. UTS mobile app se aap railway station se 20 kilometer ke andar general ticket book kar sakte ho (pehle yeh limit 5 kilometer thi). Is app se aap general, platform aur MST tickets bhi book kar sakte ho. Railway ne yeh scheme launch ki thi taki passenger ko counter pe lagne wali lines se mukti mile, online ticketing ko promote kiya jaaye, aur cashless system ko badhawa mile. Lekin, bahut saare passengers ko is scheme ke baare mein pata nahi hai. Is app ka maqsad hai ki passenger apne ghar se unreserved ticket book kar sake, queue mein lagne se bach sake, aur ticket jaldi mile.
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